Privacy Policy

Last Updated: July 11, 2025

Privacy Policy – Aura Abode

Aura Abode (“we”, “our”, “us”) operates this store and website to provide customers like you with a curated shopping experience (the “Service”), including all relevant information, content, features, tools, products, and services. Aura Abode is powered by Shopify, which allows us to deliver the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, interact with our Service, or communicate with us in any way. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of your personal information, this Privacy Policy will prevail.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal Information” refers to information that identifies, relates to, or could reasonably be linked to you or another individual. It does not include anonymized or de-identified information.

Depending on your interaction with our Service, your region, and applicable laws, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, email address, etc.

  • Financial Information: Credit/debit card numbers, bank account details, payment method, transaction details, payment confirmations, etc.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, canceled, and order history.

  • Communications: Information you include in communications with us (e.g., customer support).

  • Device Information: Device, browser, IP address, and other unique identifiers.

  • Usage Information: How and when you interact with our Service, including navigation behavior.

Sources of Personal Information

We may collect personal information from:

  • You directly – when you create an account, use our Service, or communicate with us.

  • Automatically – when you visit our website or use our products via cookies and similar technologies.

  • Service providers – who perform services on our behalf.

  • Partners or third parties – as permitted or required by law.

How We Use Your Personal Information

We use personal information to:

  1. Provide, Customize & Improve the Service – including order processing, payment handling, account management, sending notifications, supporting returns/exchanges, personalizing your experience, and recommending products.

  2. Marketing & Advertising – including sending promotions via email, SMS, or mail, and displaying targeted ads based on your interactions with our Service or others.

  3. Security & Fraud Prevention – including account authentication, detecting and addressing fraudulent or illegal activity, and protecting our platform and users.

  4. Communications – to respond to inquiries, provide support, and maintain our business relationship.

  5. Legal Compliance – to comply with legal obligations, respond to law enforcement requests, participate in litigation, or enforce policies and terms.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • To Shopify, vendors, or third-party service providers (e.g., payment processors, customer support, analytics, shipping).

  • To marketing partners for advertising based on your online behavior across platforms. You may have the right to opt out of such sharing depending on your region.

  • When you direct us to, such as through social media widgets or integrations.

  • Within our corporate group or affiliates.

  • As part of a business transaction (e.g., merger or bankruptcy), or to comply with legal obligations.

Relationship with Shopify

Our Service is hosted by Shopify, which collects and processes information on our behalf. Your data may be stored or processed in countries outside your own. Shopify may also use data from your interactions with us and other merchants to provide enhanced features. In such cases, Shopify is responsible for handling your data and any related rights. For more details on Shopify’s practices, visit Shopify Consumer Privacy Policy.

Third-Party Links

Our Service may link to third-party websites or platforms. We do not control and are not responsible for their privacy practices. Please review their privacy policies when visiting such sites.

Children’s Data

Our Service is not intended for minors, and we do not knowingly collect personal data from children. If you are a parent and believe your child provided us with personal information, contact us to request deletion. As of the effective date, we do not knowingly “sell” or “share” data of individuals under 16, as defined by applicable laws.

Security & Data Retention

While we take reasonable measures to protect your personal information, no system is perfectly secure. Avoid sending sensitive information via unsecured channels. We retain data as needed to provide the Service, comply with legal obligations, resolve disputes, or enforce our terms.

Your Rights & Choices

Depending on your location, you may have the following rights:

  • Right to Access – Know what personal data we hold.

  • Right to Delete – Request deletion of your data.

  • Right to Correct – Request corrections to inaccurate data.

  • Right to Portability – Receive a copy of your data.

  • Right to Opt-Out – Object to the sale/sharing of your data or use for targeted advertising.

  • Communication Preferences – Opt out of marketing emails via the unsubscribe link. Transactional emails will still be sent.

You may exercise these rights through the Service or by contacting us directly. Shopify-specific rights can be managed at Shopify Privacy Portal.

International Data Transfers

Your data may be transferred, stored, and processed outside your country. For transfers from the EEA or UK, we use standard contractual clauses or similar safeguards.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this site with the revised “Last Updated” date.

Contact Us

If you have questions or wish to exercise your rights, please contact us at:

📧 Email: cs.help365@gmail.com
📬 Mail: 1010 Fedora Street, #305, Los Angeles, CA 90006, US